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Sales: 1-866-774-6874

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We're Here to Help

Wi-Fi Self-Help App
Email
Phone
Sales:
1-866-774-6874
Monday-Friday 8:00am-9:00pm ET
Saturday 9:00am-6:00pm ET

Customer Care:
1-888-829-6413
Monday-Friday 8:00am-9:00pm ET
Saturday 9:00am-6:00pm ET

Technical Support:
1-800-370-0015
24 Hours a day, 7 days a week
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Internet

Getting Started

Modem/Gateway and Hardware Install Guide

Pick your modem:

SmartRG 516 – | Guide | Video |
SmartRG 505 – | Guide | Video |
TG582n – | Guide |
ST516v6 – | Guide |
ST585v6 – | Guide |
TG585v7 or TG585v8 – | Guide |

SpeedTouch Easy Setup Wizard

Setup wizard for customers with the following modems: ST516v6, ST585v6

Wi-Fi Security Guide

A guide for setting up Wi-Fi security can be found here