5 ways that your Small Business can benefit from a Cloud-Based Phone System

Does your small business need a phone system that just works? Do you want something that scales with you, moves with you, won’t break the bank, helps you focus on your business, and lets your team members collaborate easily? Look no further than a cloud-based phone system.

1) Drive Productivity & Save Time

You should be free to focus on your business, not your phone system. Your cloud-services provider takes care of all the actual maintenance when it comes to actually running the phone system. All you have to do is monitor it as much or as little as you like with the monitoring tool. Have a problem? The cloud-services provider takes care of it.

2) Save Money

Buying your own system means a bunch of upfront costs on hardware and a bunch of ongoing costs for maintenance. You can avoid these costs with a cloud-based phone system. The costs are entirely predictable and scale as you scale. Also, you never need to hear about your provider’s maintenance. They’re replacing a server? Not your problem and you won’t even know it’s happening. On top of that, think of the cost savings in not having to hire a person whose sole job is to look after your phone system.

3) Use Powerful Collaboration Features

A cloud-based phone system is much more than just a phone system. Yes, you get features such as conference calling and voicemail. But you also get mobile features such as simultaneous rings on all your devices or sequential rings based on your preference, and you get powerful collaboration tools such as presence, instant messaging, and meetings that are layered directly on top of your phone system.

4) Scale Easily

Because your cloud-based phone system lives on, well, the cloud, it’s easy to scale. (If you need to imagine a location, think of a big data centre somewhere far away.) With a phone call to your cloud provider or even a few mouse clicks, you can add a seat to your system. Or you can add a hundred seats with the same amount of effort. And if you’re scaling back—maybe your busy season is over—it’s also just a few clicks. With a cloud-based phone system, scalability is just that easy.

5) Manage your remote workforce

Use the same number to reach your team member whether they’re at their desk, at a different site using their smartphone, or even at home on a tablet. A cloud-based phone system is digital first. Let your hardware—whatever hardware you choose to use—work for you.

Explore a Cloud-Based Phone System Now

You have a small business to run, so running a phone system should be the last thing on your mind. Talk to us today about your own cloud-based phone system.