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Blog
How to Improve Your Business Writing, Part 1
Most business writing is terrible. No doubt you’ve struggled to understand hastily written emails, rolled your eyes at vague company-wide directives, and pored over impenetrable te...
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6 More Rules for Good Workplace Phone Etiquette
We’ve written previously about good workplace phone etiquette to follow, but there’s more to say. So, here are a few more rules worth considering.Don’t Let Your Call Get Interrupte...
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11 Rules for Good Meeting Etiquette
How you behave in meetings make up a big part of your professional reputation, so you want to be your best self. Here’s how.Be PreparedGet all your materials ready prior to the mee...
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4 Email Mistakes to Avoid
According to Carleton University, the average Canadian worker spends around a third of their time reading and answering email. That makes improving your email game worthwhile, so m...
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9 Rules for Good Workplace Email Etiquette
It pays to be polite. We’ve discussed good phone etiquette, so let’s also talk about a few good rules for email etiquette.Introduce YourselfIt’s very normal to meet people over ema...
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10 Strategies for Surviving a Conference Call
In a previous article, we discussed rules for hosting a good conference call. That is, the kind of call that puts everyone on the same page.However, if you’re participating in a ca...
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