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Traditional Local Home Phone
Select from the list of most popular categories and topics below to learn how to get the most out of your Traditional Home Phone Service and to troubleshoot common problems.
Troubleshooting and FAQs
- Before calling Primus to report an issue, please verify the following
- No dial tone
- Static / noise on the line
- Cannot receive incoming calls
- Can't make outgoing Calls/cannot break dial tone
- I have a problem with my invoice. Who should I contact?
- I am moving soon. What is needed to move my service?
- Who can I contact if I have a service issue?