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Primus- Telemarketing GuardTM

It’s time to take control of your calls.
Telemarketing Guard is a powerful feature included free with your Primus Home Phone service that provides you with an added layer of protection from annoying telemarketing and robocalls.

Telemarketing Guard does for your phone, what a spam filter does for your email inbox. This easy to use feature gives you control over who you communicate with, by automatically identifying and intercepting calls from suspected telemarketers—you decide what happens next.

Here’s how Telemarketing Guard works.
Telemarketing Guard works at the network level to automatically identify and intercept suspected telemarketing calls before your phone rings. The intercepted caller will have to verify they are not a telemarketer or a robot—similar to a "captcha”—by identifying themselves. This causes many telemarketers and robocalls to simply hang up so that your phone never rings.

Other callers may choose to identify themselves. If they do, your phone will ring and you will be advised that Telemarketing Guard™ has intercepted a call and hear the caller’s recorded name. You can then choose one of these options:

  • Answer the call
  • Send the call directly to voice mail – this can be applied as a default for future use
  • Reject the call by using a keypad entry or by hanging up

Crowd-sourced protection.
If you receive telemarketing calls that have not been intercepted by Telemarketing Guard you can dial *44 to issue a Quick Report and have the number added to your personal telemarketer list, thereby blocking all calls from that number in the future. Or, you can issue a Quick Report to add the number your personal allowed friends and family list so that it is never intercepted in the future. Telemarketing Guard uses this crowd-sourced feedback to track telemarketing activity and protect customers from nuisance calls.

This free service can be easily customized to your preference or turned on or off at any time. For full details on Telemarketing Guard™, please click here.