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Corporate Overview

Over 20 years ago, Primus began as a trusted partner Canadians could turn to for competitive long-distance plans. We have evolved into a trusted national communications provider and today offer a smarter connectivity choice for Canadian consumers, businesses and wholesale customers. We are proud to be Canadian based, operating nationally with offices in regions across the country to serve our customers. As Canada’s most experienced digital phone service (VoIP) provider, Primus delivers leading-edge Internet and network services, award winning voice services, and cloud-based phone systems (Hosted PBX), all backed by exceptional customer service.

In May 2018, Primus became an integral part of the Fusion family, allowing Primus to be a stronger, more competitive and efficient provider of communications solutions. Fusion has acquired our former parent company, Birch Business Services, and as a Fusion company, Primus will deliver an enhanced experience, offering more choices for customers. Together with Fusion – across North America – we will offer broader access, dedicated service, everyday value, and a future filled with innovative solutions in every aspect of our business.