Including Telemarketing Guard™, an exclusive, patented technology that protects consumers from unwanted calls.
Alternate Number Ringing
*$5/month extra
This feature allows the customer to assign up to 3 additional Telephone Numbers to a single Line. Calls to the alternate numbers' are identified to the subscriber via a different ringing pattern. This feature is also known as Ident-A-Call, SmartRing or Teen Ring in various parts of Canada.
One of the call control options available within the My Digital Home Phone Portal. This feature allows you to block calls from unknown numbers and/or specific callers, during times that you set throughout the day. You can also do this with numbers that you want to accept calls from.
This feature sends the Name and Number of the calling party to the Line for each incoming call it receives. The terminal equipment (telephone, fax, modem) on the Line must be capable of reading and displaying the Name and Number information it receives.
*The caller's name may not be available in certain geographic areas.
For greater privacy and security, you can use Call Display Blocking to block the delivery of your name and phone number or a per call basis. If the person you have called subscribes to Call Display, your call will be identified as "Private Name/Private Number".
Call Forward All - This feature, when activated, redirects all calls made to the Line to another destination. The destination may be any dialable Telephone Number (Local, Long Distance, Toll Free, International) The subscriber is responsible for any toll charges incurred if the line is forwarded to a Telephone Number outside the line's free calling area. CFW is activated by dialing "*72" and then entering the Telephone Number to which calls are to be redirected. CFW may be cancelled by dialing "*73"
One of the call treatment options available within the My Home Phone Portal.
One of the call treatment options available within the My Home Phone Portal.
This feature lets you free up your hands and put your caller on hold.
Customers who want to screen calls from specific Telephone Numbers number may do so by adding numbers to a screened caller list. Calls that originate from telephone numbers that are on the screened list will not be delivered to the Line. Maximum of 12 entries are allowed.
This feature alerts the Line subscriber who is involved in one call that there is another call coming in on the line. The alert is done via an audible tone that the Line subscriber hears when the new call arrives. The subscriber may use a switchhook flash (or Link button) to put the original call on hold and answer the new call. The subscriber may then use a switchhook flash to toggle between the two calls. If the Line subscriber chooses not to answer the second call, that call will receive the no answer' treatment assigned to the line (e.g. it will forward to voice mail if the line has a voice mailbox). Customers can temporarily suspend the Call Waiting functionality. Cancel Call Waiting is activated by dialing "*70" before placing a call. This will suspend Call Waiting for the duration of the next outbound call.
When you are having a phone conversation, Visual Call Waiting notifies you about an incoming call by 2 beeps. You will also see the caller's phone number on your phone's display. You can put one call on hold while you answer a second call. You may then alternate between the two. If additional callers try to reach you, they get a busy signal.
Conference Calling allows the subscriber to either conference in a third party to an existing call, or transfer the current caller to another number. If the destination of the Call Transfer is a long distance call, the subscriber will be responsible for any toll charges, even if they subsequently drop off of the call. At any time, any of the called parties involved in a conference call may drop off, and the other two parties will remain connected.
When activated, this feature allows you to re-direct all incoming calls to your voice mail. Your phone will not ring while this feature is in use.
This service enables you to be reached at multiple terminating locations simultaneously. You can have incoming calls ring up to 10 different phone lines at the same time, or 5 phone lines one after the other so that callers can be sure to reach someone when they call. You can have all calls ring on multiple phones or specify that certain numbers ring multiple numbers at specific time periods. This feature is helpful to ensure that you never miss a call.
This feature allows you to retrieve the phone number of the last person who called your line. This feature can be used whether the last call was answered or missed.
Customers can create up to 100 personal 2-digit speed dial codes.
Telemarketing Guard is an easy to use feature that automatically identifies phone calls from frequent, mass telemarketers, and can intercept the call, send the call to voice mail, or allow the call to proceed depending on your preference. To learn more about Telemarketing Guard click here.
Voice Messaging service provides a wide range of voice mail and call handling capabilities. The service ensures that calls are not missed, as messages will be left in the subscriber's voice mailbox if they are unable to answer their phone. A password is used to ensure the privacy of all messages. Message Waiting Indication (via a lamp or an interrupted dial tone) is also provided. You can also access your voice mail via the Voice Mail tab of My Digital Home Phone portal. From there you can see if you have got a new voice mail, listen to it, delete, or forward to an e-mail address.
Voice Mail Forwarding to Email
Ensure you’ll always receive your voice mail messages right away by setting up Voice Mail to email forwarding. This feature sends email notifications with an attached recording when a message has been left in your Voice Mail box that you can play back on most computers, tablets or cell phones. The recordings will still be accessible from your phone and Digital Home Phone portal until you choose to delete them.
This feature is an easy to use online tool that allows you to manage your phone service over the web from any internet connection.
With this portal you get access to enhanced features that allow you to: