Voice over Internet Protocol (VoIP) is a technology that allows users to place telephone calls via a computer equipped with a compatible phone designed for VoIP for small business. Using a VoIP connection, telephone calls travel over any internet connection, including a company’s internal LAN or WAN. VoIP offers a host of benefits and potential uses that make it a compelling alternative to a traditional phone line. If you’re looking for a smart way to upgrade your business communications technology, VoIP is the place to start.Cost Savings
One of the most compelling benefits of VoIP for small business is its affordability. A VoIP telephone is generally more affordable than a conventional phone line because it leverages on the use of existing internet connections. However, this doesn’t mean it is always a cheaper cost per call option as there are other factors like the distance, the hardware and most certainly the service plan. You’ll also find that many providers will let you bundle your Internet and VoIP services for an affordable business plan that lets you take care of several communications issues at once.Installation and Use
Installing a VoIP telephone is much easier than some business owners first believe. VoIP telephones provide all the same features as a standard telephone, so you don’t have to learn a whole new set of technology protocols.
Depending on how your VoIP service is delivered, you may not even need a computer or special phone to access your VoIP service. You can use your own telephone and Internet modem or router. A phone adapter connected to your existing phone can convert the data as needed so your phone calls travel over the Internet or IP data network.
You also have the option of using a softphone for your VoIP service. With a softphone you simply install the appropriate software application on your computer and you can access your phone service with a headset or microphone.Communications Integration
With VoIP, you can integrate multiple communications programs including e-mail, remote conferencing, and fax-to-email. You can communicate via VoIP while using the Internet or other communications services simultaneously. Your VoIP program can give you access to additional features as well, such as the ability to share data and documents while video conferencing.Advanced Telephone Features
With VoIP, you’ll enjoy a host of additional features that you may not get with your traditional phone line. You’re typically able to keep your local number while enjoying both local and long distance calling. Call forwarding, multi-way conferencing, call waiting, call hold, and call transfer help you streamline all types of calls.
In addition, you can integrate your online and telephone use with visual voicemail, voicemail-to-email notifications, and a web portal for managing your VoIP account. Advanced voicemail greetings can offer a different message when you’re busy, not answering, or in do not disturb mode. VoIP technology even enables find me/follow me, which allows your telephone calls to follow you to your laptop or mobile device, even when you’re out of the office.Impressive Quality
Your callers won’t know the difference between a traditional phone line and a VoIP connection. Only you will notice the improvement. With greater affordability, flexibility, and functionality, VoIP has plenty to offer. If you’re looking for a new provider to streamline your communications, turning to a VoIP service is a smart choice. Bundle your Internet service with telephony products, like VoIP calling, for an all-in-one solution that allows you to manage your business communications better than ever.